I consider myself a patient person but really – this situation is so beyond the pale to be tolerated any longer.
Almost two weeks ago my tire came off my car while I was driving. Just before that I’d had extensive work done including brakes, tires etc from Firestone. So here we are, twelve days later and what’s the status?
My car has yet to be touched.
It’s sitting at the dealership waiting for an okay from Firestone on the estimate for repairs. So, not only is their workmanship shoddy and dangerous, their claims department is as well. It’s not enough that they endangered my life and the lives of others that Monday night – now they are dragging their feet on the repairs for my car.
I don’t know about anyone else but I’m sick and tired of corporations screwing over the little guy.
Mom and I are both seriously inconvenienced by the fact that I don’t have my car nor is there any movement to get it fixed. For those of you who frequent my blog you’ll know that Mom is seriously ill and we spend many hours going from doctor to doctor. She can hardly get in and out of her car which is what I’ve been driving for the past two weeks. Her walker doesn’t fit in the trunk very well and in bad weather it’s like trying to drive a skateboard through a car wash.
Can you tell I’m feeling just pissy about the whole thing? I’ve put up with their sloppy, apathetic responses to this situation and now it’s time to escalate. So if anyone has Larry Magee’s (the CEO of Firestone) direct email or phone number, please let me know because I have a few things to say to him.